Privacy Policy

1. Information We Collect

To provide a tailored motoring experience, we collect information necessary to manage every detail of your journey. This includes:

• Luxury Chauffeur & Private Hire: Premium transportation for individuals, executives, and VIP guests.
• Airport & International Travel: Punctual and private transfers ensuring continuity of service.
• Events & Security Transport: Secure transport solutions for high-profile events and sensitive engagements.
• Private & Family Services: Long-term, retained support for private households and families.

2. How We Use Your Information

We use your data to ensure absolute reliability and a seamless extension of your lifestyle. Specific uses include:

• Service Personalisation: Managing tailored schedules and dedicated vehicle/driver assignments.
• Safety & Security: Delivering security-aware service through vetted drivers and licensed protection staff.
• Communication: Handling enquiries regarding executive travel and private family services.

3. Data Discretion and Confidentiality

As a service model built on trust and long-term relationships, we treat all client data with the highest level of confidentiality:

• Minimal Intrusion: We operate in the background, ensuring service without intrusion.
• Internal Sharing: As part of the CSG Group, information may be shared within our group only when necessary to provide the reassurance of an established partner.
• No Third-Party Sales: We do not sell or trade your personal information to outside parties.

4. Data Retention

For our Retained Partnership Service, we maintain continuity of records to support long-term household or business needs. For On-Demand Services, data is retained only as long as necessary to fulfil the engagement and meet tax or legal obligations.

5. Security Measures

Every engagement is designed around security-aware delivery. We implement strict technical and organisational measures to protect your data, reflecting the same exacting standards applied to our physical transport operations.